The original of this document is the Japanese version. Versions in other languages are reference translations to aid understanding. If there is any difference in content, the Japanese version takes precedence.
Good Luck (General Incorporated Association) ("we" or "the Association") recognizes the importance of personal information in carrying out our activities and operating this website. We comply with the Act on the Protection of Personal Information and other applicable laws, and we have set out this Privacy Policy to handle personal information appropriately.
1. Personal information we collect
We collect personal information in the following cases.
- When you submit the contact form (your name, email address, affiliation, and message)
- When you make a donation (your name, email address, address (optional), and payment information)
- When you subscribe to our newsletter (your email address and name)
- When you sign up for a volunteer activity, event or program (your name, contact details, and information needed for safety)
- When we take photos or videos during our activities (your likeness)
2. How we use it
We use the personal information we collect only for the following purposes.
- To reply to inquiries and contact you when necessary
- To manage donations received, issue receipts, and send thanks and reports
- To send newsletters, activity reports and event announcements (you can unsubscribe at any time)
- To run volunteer activities, events and programs, and to manage safety
- To keep a record of our activities and to introduce them on our website, in reports, on social media and elsewhere (photos and videos are published only with the consent of the person pictured or, for children, a parent or guardian)
- To improve our activities and for statistical analysis
3. Payment information
We use "Stripe," a payment service provided by Stripe, Inc., to process online donations. Payment information such as credit card numbers is processed by Stripe and is never stored on our servers. For how Stripe handles personal information, please see Stripe's privacy policy.
4. Outsourcing and provision to third parties in other countries
We entrust the handling of personal information to the following service providers. All are based in the United States, and we ensure appropriate security management through our contracts with each of them.
- Stripe, Inc. — processing donation payments
- Resend, Inc. — receiving inquiries and sending newsletters
- Cloudflare, Inc. — delivering and protecting the website
- Google LLC — access analytics (when we use Google Analytics)
5. Provision to third parties
We do not provide personal information to third parties without your consent, except in the following cases.
- When required by law
- When it is necessary to protect a person's life, body or property and it is difficult to obtain the individual's consent
- When we provide it to the service providers listed in the previous section, to the extent necessary to achieve the purposes of use
6. Children's personal information and photos
We run activities in which children take part, including Kodomo Publica, a creative hub for children. We collect children's personal information with a parent's or guardian's consent and use it only to run activities and manage safety. Before we publish photos or videos showing children on our website or in reports, we obtain the consent of a parent or guardian. Even after publication, we will promptly remove them at a parent's or guardian's request.
7. Security measures
To prevent leaks, loss or damage of personal information, we take necessary and appropriate security measures, including managing access rights, encrypting communications, and supervising our service providers.
8. Cookies and access analytics
This site may use cookies from Stripe to provide payment services. We may also use "Google Analytics," provided by Google LLC, to improve the site. It uses cookies and similar technologies to collect anonymous usage data, and IP addresses are anonymized before they are sent. The information collected is managed under Google's privacy policy. For details, please see Google's privacy policy and How Google uses information from sites or apps that use Google's services. If you wish to disable Google Analytics, you can use the Google Analytics Opt-out Browser Add-on.
9. Requests for disclosure, correction, deletion and more
If you (or, for a child, a parent or guardian) ask us to disclose, correct, add to or delete personal information, stop using it, or stop sending the newsletter, we will verify your identity and respond promptly in accordance with the law. Please contact us at the address below.
10. Changes to this Privacy Policy
We may revise this policy when laws change or our activities change. Revisions take effect when they are posted on this site.
11. Contact
Good Luck (General Incorporated Association)
5-2-29 Kitakagaya, Suminoe-ku, Osaka 559-0011 (inside Minna no Uen Kitakagaya)
Email: info@goodluck.or.jp
Contact form
Established: June 13, 2026
Last revised: October 6, 2026